AVAILABILITY
Our handcrafted fudge flavours change quite regularly over the year, and some we have all year round! On the rare occasion that your chosen flavour is unavailable at the time of ordering, our fudge making team will contact you via e-mail to discuss an alternative flavour.
CLICK & COLLECT
If you would like to collect your purchases, please order online and select this free option at checkout. We will make your order up for you to be collected in store. Orders received by 12 noon Monday - Friday will be available to collect on the next day. Orders received after 12 noon Monday - Friday will be available to collect after 2 working days. Orders received on Saturday and Sunday will be available to collect from the following Tuesday. You can collect at any time during our open hours, please be aware you may have to join a queue if there is one.
PLEASE NOTE THIS IS NOT A SAME DAY SERVICE (If this is required, please contact us direct to see if it is possible and we will try to help if we can).
POSTAL DELIVERY OPTIONS
Dispatch
Orders will be processed and dispatched within 1 working day if received by 2.00 pm (GMT) from Monday to Friday (excluding Bank Holidays). Otherwise, they will be processed and dispatched within 2 working days.
UK Royal Mail and Courier Service
Our delivery will be by Royal Mail for orders under 2kg (including the packaging materials) and via courier service for orders that weigh over 2kg. We reserve the right to change this if services change or are disrupted for any reason.
We have the option of Royal Mail 2nd Class (or 2-4 day courier delivery) for £4.00, taking 2-4 working days including Saturdays but not including Sundays or Bank Holidays. This is not a guaranteed service, so please allow for this when ordering.
Alternatively, we offer Royal Mail 1st Class (or next day courier delivery, from dispatch) at a cost of £7.00, taking 1-2 working days including Saturdays but not including Sundays or Bank Holidays. This is not a guaranteed service, so please allow for this when ordering.